Episode 37 - The Hard Question You HAVE To Ask
If you really want your business to grow and succeed, you have to get brave and start asking your customers the hardest question in the world: what could we be doing better?
Soliciting negative feedback, and paying attention to it, is very difficult for most people. But in the end, it 's very rewarding. Lecia walks you through why to ask the hard question, how to do it, and why it matters so much.
PS Did you hear? Mighty Choice Life is hosting a virtual small business conference in September! Imagine - all the learning and resources of an in-person conference, without the hassle of travel, lodging, or finding an overnight babysitter! Featuring Alison J. Prince, Heather Franks, and many more. Sign up to be first in line for a ticket!